Guest Room Management System (GRMS)
We engineer fully scalable Guest Room Management Systems (GRMS) for hotels, resorts, and serviced apartments, built on secure, modular, and cloud-ready infrastructure. Clenergize designs systems that enable room-level intelligence and property-wide control, offering advanced guest personalization, energy optimization, and seamless system integration across front- and back-of-house operations.
The platform combines distributed logic controllers, local smart relay modules, with KNX/IP gateways, supporting KNX Secure communication to ensure encrypted and authenticated data exchange. Integration with cloud services is enabled via IP interfaces, for example a KNX–MQTT gateway enabling communication with the MQTT broker using the publish/subscribe model, remote diagnostics, secure firmware updates, and cloud dashboard connectivity, ensuring a robust and future-ready deployment.
Smart Room Automation
- Localized control of lighting (dimming, RGBW, tunable white), HVAC, curtain/blind automation, and sockets via capacitive touch panels, KNX keypads, or mobile interfaces.
- Scene-based automation, including welcome, sleep, and mood presets, triggered by occupancy, keycard events, or mobile check-in.
- Multi-sensor logic combines motion detection, door/window contact sensors, temperature/humidity compensation, and ambient light sensors to drive adaptive environmental control based on guest and staff behaviour.
- Energy optimization uses HVAC setback logic, lighting dimming curves, socket disconnection, and auto-off logic based on real-time occupancy and schedule triggers.
- Relay output modules interface with lighting, fan coils, AV systems, and blinds for full in-room automation across all equipment categories.
- Configurable thermostat lock allows centralized override or guest-limited adjustments, reducing misuse and enhancing energy control.
- Operator visibility and overrides via BMS/GRMS dashboards allow staff to monitor and adjust room conditions proactively.
- Service mode and maintenance tagging enable engineers and housekeeping to mark rooms for servicing or energy isolation during maintenance.
- Energy trend tracking and alerts help FM teams identify inefficient equipment or abnormal behaviour early, supporting both preventive action and sustainability goals.
Guest Experience & Personalization. Customised engineering and design.
- Integration with PMS for room readiness alerts, occupancy detection, and Do Not Disturb / Make Up Room automation
- Contactless entry using mobile room control, RFID card integration, and contactless room entry logic
- Personalized experiences with guest profile syncing, personalized climate profiles, voice control compatibility, and multi-language support
- UI options include touch panel interfaces with icons, hallway in-room status feedback panels, and elegant smart switch collections
- Insights into guest behaviour analytics and guest journey mapping via back-end dashboards
System Architecture & Integration
- Fully compliant with KNX, BACnet, Modbus RTU/TCP, MQTT/MQTTS, RESTful APIs, and OPC UA
- Combines decentralized logic at the room level with a cloud-native platform for centralized oversight
- Supports multi-protocol interoperability, edge-cloud hybrid topologies, and virtual infrastructure for portfolio-wide scaling
- Resilient design with fail-safe fallback, scalable infrastructure, and secure TLS/HTTPS communications
- Connects lighting, HVAC, access control, AV, and PMS via a unified room-bus architecture
Property-Wide & Back of House (BOH) Automation
- Central room status dashboards, engineering mobile interfaces, and smart building controls for entire hotel sites
- Full automation of common areas, corridors, meeting rooms, and public zones
- Back-of-house features include laundry/kitchen scheduling, pump automation, corridor HVAC control, and service request automation
- Real-time fault tracking with maintenance alerts, fault detection, and room-level diagnostics
- Extendible integration with IPTV and interactive TV systems, where applicable
Energy Management & Reporting
- Room-level and portfolio-wide analytics via energy dashboards
- Monitoring for HVAC runtime logs, device runtime analytics, and sensor drift detection
- Target-based tracking using room energy benchmarking and carbon intensity dashboards
- Embedded predictive maintenance routines for early fault prediction and lifecycle management
- Compliance-ready ESG reporting, including energy usage reporting, CO₂ impact summaries, and environmental comfort scoring
- Automated enforcement of energy profiles and room energy savings mode based on room occupancy and usage
Built for GCC Conditions, Ready for Global Portfolios
Our systems are engineered for deployment in the most demanding hotel environments, including those with high solar exposure, humidity, and complex occupancy schedules. Whether for a luxury resort, branded hotel tower, or serviced apartment complex, the solution delivers:
- Room-to-cloud connectivity, supporting both standalone properties and chain-wide deployments
- Modular, scalable infrastructure with elegant interfaces and secure communication
- ESG-aligned performance, helping hotels meet green building codes, energy savings targets, and operational KPIs
A seamless, guest-centric experience while enabling facility managers to maintain control, insight, and flexibility
